MY Mah Sing App

General Enquiries

The MY Mah Sing app is designed to be one of the companions that guide users through their home ownership journey with Mah Sing.

For first time login, please proceed to Purchaser Sign Up and verify your account with the email you have signed up with.

MY Mah Sing app will send a verification link once you have registered. If you have not received the verification link in your email inbox within 15 minutes after the registration, kindly check the Junk or Spam folders.

Should you have any queries on verification email, please contact our Mah Sing Careline at 1300-80-6888 (within Malaysia) or +60392326704 (overseas call), weekdays 9am – 6pm.

Please click “Forgot Password?” at the right corner to reset your password.

You are required to key in your email address. You will receive an email with a link to reset your password.

For non-purchasers, please proceed with ‘Continue as Guest’. You will be able to view our “Masterpiece” for all the Mah Sing projects.
You can browse through Mah Sing projects in the “Masterpiece” section. There will be a project description for each of the projects. You may also click “Contact Us” to reach our sales gallery contact number for further assistance, if you have any enquiries about the project.
Whom should I talk to in Mah Sing in regards to the MY Mah Sing app?

Feel free to contact Mah Sing Careline at 1300-80-6888 (within Malaysia) or +60392326704 (overseas call).

Current MY Mah Sing App Features

MY Mah Sing app current features include:

MY Mah Sing App: Step-by-Step Guide

Unlock convenience to easy home ownership journey with this step-by-step guide to navigate around My Mah Sing app.

Brief project information for your property.

View your property details for SPA date, levels, built-up, description, DLP period, DLP expiry date and vacant possession date at anytime, anywhere. Your property details are in your hand.

View the latest construction site progress photos which will be updated on every quarterly.

Explore the hot spots around your property with location navigation.

Once the clearance memo is issued by the Credit Admin Department, you can make online vacant possession appointment at anytime, anywhere. The VP/Handover Appointment is based on first-come-first serve and subject to available slots of the day.

Once you have submitted the Defect Notification Form to Customer Service Center, you may refer this option to keep track on the latest rectification status from time to time.

This option will enable you to view the status of all bookings that you have made via this app.

Certain facilities in the development, might require your Resident ID card for verification purpose. Your Resident ID Card consists of your IC number, contact number, unit number and address. Please make sure to upload your own profile photo in “Edit Profile” for the above purpose.

(i) View your developer’s account details instantly including progress invoice, miscellaneous charges, interest, outstanding balance for buyer, financial and solicitor.

(ii) View your property management utilities bills account details instantly including service charges, sinking fund, water charges and pay the bill online via MY Mah Sing app.


Conveniently book function room, meeting room, BBQ pit & other limited facilities at least 2-days in advance prior to the actual event date. To confirm the booking, please remit the deposit to management office/ facility counter within these 2-days.

Cancellation of the facility bookingIf you are unable to utilise the booked facilities, you may cancel the booking in “Booking History”.

Facilities booking less than 2 daysPlease proceed to the management office/ facility counter if the facilities booking is less than 2 days from the booking date.

Now you can pre-register your visitor (Drop-off/Pick-Up, Visitor Parking, Overnight Parking) so that security is aware that you are expecting a guest. For safety reason, security possesses the right to request ID card/passport from your visitors for verification purpose.

Now you can pre-register your contractors prior to the commencement of renovation work. All contractors’ registrations are subject to Property Management Office personnel’s approval and security possesses the rights to request ID card/passport from your contractors for verification purpose.

You can easily apply your renovation or bulky item delivery. Download the required form(s) and attach the form(s) with signature to apply for renovation & delivery.

View and retrieve your property related documents.

As a property owner, you can now grant access to your tenant to log in MY Mah Sing app to book facilities, register guests, view and pay water bill via the MY Mah Sing app.

Purchaser can easily now reach out to Customer Service and Property Management office by referring to this “Useful Contacts”.

M Concierge

Mah Sing has always emphasised “Service Excellence” as the important core area in all facets of property development and management field. Thus, M Concierge is set to become an acknowledged one-stop professional service for all Mah Sing’s property buyer.

The services rendered would be useful and convenient for all Mah Sing property buyers – in the consultation and facilitation of procedures and contacts with the buyers, thus making it convenient for the buyer who might not be in Malaysia to settle issues related to their property.

The services made available include: –

  • The provision of consultation services to buyers
  • Assisting buyers pertaining to the general legal matters
  • Leasing with professionals, property inspection/maintenance
  • Ensuring the owner’s property is in good condition
  • Assisting to source for tenant/buyer, rental collection, relocation, renovation, monthly property maintenance, concierge and butler services, and a host of others.

You may request M Concierge services by log in to MY Mah Sing app, tap on “M Lifestyle” > M Concierge and tap on “Enter Now”.

You may request M Concierge services by log in to MY Mah Sing app, tap on “M Lifestyle” > M Concierge and tap on “Enter Now”.

Contact Information Update

Here are your multiple ways :
1) Via MY Mah Sing App (applicable for address, contact number, race, gender & birthday only)
2) Otherwise, please fill in the “Details Update Form” and email to

Here are your multiple ways :
1) Via MY Mah Sing App (applicable for address, contact number, race, gender & birthday only)
2) Otherwise, please fill in the “Details Update Form” and email to

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